Privacy Policy Statement

Your privacy matters. We are committed to transparency and protecting your personal information as you use our services. This statement explains what data we collect and how we use it.

Personal Information Collected

We may collect information to provide a seamless and tailored experience for you.

  • Details you submit through forms, including your name, contact information and enquiry topic.
  • Usage details, such as pages visited, interaction times and preferences you select.
  • Technical identifiers like your device’s browser, type, and network information.
  • Any communication you send to us or feedback provided through the site.

How We Use Information

Your information is only used to enhance your experience and support your goals.

  • Responding to your enquiries and providing tailored personal effectiveness solutions.
  • Improving our website content, features, and usability based on usage patterns.
  • Sending you updates, tips, or relevant information if you opt in to communications.
  • Ensuring compliance with South African data protection requirements.

Legal Basis for Processing

Your data is collected only with consent and clear purpose as required by law.

We process your information based on your explicit consent or to fulfil your requests and meet regulatory obligations in South Africa. You can withdraw consent at any time.

Information Disclosure

Your data is shared only as necessary and with appropriate protections in place.

  • Service providers assisting with technical support or communication, bound by confidentiality obligations.
  • Legal authorities when required by law or to protect our rights and users’ safety.
  • Business transfers in the event of a merger or reorganisation, with proper notice provided.

Information Security

We maintain industry-standard safeguards to secure your data from loss, misuse or unauthorised access. While we work to protect your privacy, no method of transmission is perfectly secure, so please remain vigilant.

Your Data Rights

You have specific rights regarding your personal information held by us.

  • Request access or correction of your data at any time.
  • Request deletion or restriction of processing where applicable.
  • Withdraw consent for marketing communications at your discretion.
  • Lodge a complaint with a South African data authority if your data rights are not respected.

Cookies and Tracking

We use cookies to enhance user experience and for analytics. You can manage preferences in your browser or review our cookie policy for details.

Cookie Policy Cookie Policy

Get in Touch

Questions or concerns about your data practices? Please reach out so we can assist or clarify any privacy issue.

Contact Email: content@queralithos.sbs

Contact Phone: +27(35)5090629

Contact Address: 155 West Street, Sandton, Johannesburg 2196 South Africa

Updates to This Policy

We may update this policy periodically. Please revisit for the latest version and note changes as they become effective.

Last Updated: February 18, 2026